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  2. Other Popular Questions

Other Popular Questions

  • What kind of help will I get from Customer Support?
  • Do you laminate prints before framing?
  • Do you only accept orders online?
  • I’m an artist/art seller. Can you help me sell my collection?
  • I don't see an answer to the question I have.
  • How can you provide such low prices compared to a local custom frame shop?
  • Will the frame I get be the exact same as on the website?
  • Is shopping on frame.com safe?
  • Do you offer double mat or multiple mat options for your frames?
  • Do you have Certified Picture Framers in your production team?
  • How should I clean the glazing on my frame?
  • How is my frame price calculated?
  • Why is the back of my frame sealed?
  • Will you contact me if my photo or art won't work well for framing?
  • What is your Privacy and Cookie Policy?
  • Can I return my frame if I’m not happy?
  • Are your frames preassembled or custom made for each order?
  • Will you wrap a frame if it’s a gift?
  • What kind of printer, ink and paper do you use for your prints?
  • Does my frame arrive ready to hang?
  • Can I reorder a frame from my past order history?
  • What is your order cancellation policy?
  • Do the frames made by the featured artists take longer to make or receive?
  • Does Frame.com have a mobile app?
  • How long will my print last?
  • Why do you have a very narrow selection of mat board colors?
  • Can I send a frame as a gift?
  • Do the frames have to be returned in the original packaging?
  • Can I mail in my photo or art to be framed?
  • Where are you located?
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